November 05, 2004Endowed with authority
Our western societies require that power be bestowed upon a few trusted individuals so as to enforce the rule of law, preserve our way of life and stand fast against the inevitable forces that rub up against what we term civilized society. These are the policemen, customs officials, military, tax inspectors and so on that ensure the proper working of certain essential aspects of our economic and political system. They are crucial roles that are of paramount importance, and which need to be carried out with accuracy and tact. So why is it that so many of them are wankers? The photo above is of three individuals dressed in military uniform who were securing the train station in Charles de Gaulle airport in Paris when I returned from South Africa. It was very early morning, well before the rush hour, and it was quite cold. With absolutely nothing to do, the police officer soon ended up scolding a child for walking the wrong way down a deserted escalator. The kid was doing nothing wrong, was clearly just enjoying himself, no-one else was using the escalator and his parents were nearby. It seemed to me to be the use of authority because it existed, rather than because it helped anyone in any way. The child, clearly intimidated, scooted off and superglued himself to his parents. Far worse than this is the experience of going through US customs. I have had to do this a great many times now, and am frankly now almost always prepared for the worst. While I have had a few pleasant surprises, by and large, my experience is one of cringing anticipation and an expectation that I will walk away feeling somehow insulted, regardless of how carefully I have prepared my papers. Furthermore, you absolutely positively cannot give these people any kind of feedback at all if you are spoken to in an insulting manner, because in my experience they are simply waiting for an excuse to demonstrate just how horrible they can make your day. Being cheerful in return just makes them suspicious, and that's assuming you are still able to look cheerful after an 8 to 12-hour flight and a 6 to 9-hour time difference. Police officers in the US are sometimes similarly difficult to deal with, although in Philadelphia and Seattle I've had some good experiences to mitigate the bad. There's this perception they have that they deserve a measure of respect because of the uniform they wear, which makes them swagger rather than walk, accentuating the swing of the hips so that their utility belt swings back and forth and their gun, baton, pepper-spray, radio and handcuffs are observed by all. To my mind, the importance of these roles comes from the fact that they exist to support our society and our way of life. In a very real way, these individuals, employed by the state (and therefore paid for by us all), are the servants of the people, and that is something that should make them proud, not arrogant. The measure of their success should not only be the crime they prevent, illegal immigrants they catch and tax-dodgers they trap, but also the level of comfort everyone has around them. We should not feel threatened by a customs official unless we have good reason to be - so why am I always made to feel like dirt at the border? "Power corrupts" doesn't really explain this phenomenon - it's a self-selection problem. Many of these jobs are not very well paid - that means that people who can get better pay elsewhere tend to do so. Of the people who will accept this sort of pay level for this kind of job, those that go into positions where they are endowed with powers (police, customs, etc) often do so because they are attracted by the power, rather than by the opportunity to serve the people. Often, they also forget that serving one's country and serving the people in the street is actually one and the same thing. In the case of border guards, they don't realise that they're the first impression most of us have of America - my friends and I often reflected that we knew we were back in the US when we'd been insulted by the border guard and been made to feel like a drug smuggler by customs. In Seattle, I once crossed the road like a Londoner. That means that I figured out where the cars were and how fast they were moving, and then just crossed the road. I was stopped for jaywalking. I had never heard of jaywalking before. After walking me to the pavement, the officer asked me if I knew I had been "jaywalking", and in my very English accent, I said, "I've been what?". A huge grin appeared on his face as he figured out what my particular malfunction was, and he thought it was great fun to see the look on my face as he explained what was, to me, a ridiculous rule. He was funny and friendly, and performed his job perfectly. It is truly the case that people are just more laid back on the west coast. In Philadelphia, there's a traffic cop in University City that many students refer to as the "dancing policeman", because when the traffic gets heavy in the afternoon, even when it's pouring with rain or hailing like it's the end of the world, he controls the junction near the bookshop, and stands in the middle of the street directing traffic with energetic arm and leg movements, a whistle hanging around his neck and a big shit-eating grin on his face. Everyone loves him. Just seeing him puts you in a great mood, even when the weather's awful. The motorists honk to salute him as they drive by. He never gets disobeyed, and he never needs to shout, confront or threaten anyone. These two examples show that you can be a police officer, a traffic cop, probably even a customs agent, and still be really nice to everyone. In these positions, you have a huge impact on everyone you interact with, and with that comes a social responsibility to not negatively impact their lives for no reason. Here in Belgium, we have overly powerful civil servants in the form of rabid tax inspectors. The police are ruthless when you commit a minor infraction such as being 2% over the speed limit, but utterly useless when it comes to getting to your house when your alarm is going off and you're getting burgled. Our politicians are part of a coalition system so gridlocked that they're going to be in power forever and they know it. But nevertheless - there are a few really good people in some of these roles, many more than there were a few years ago, and hopefully that will improve further in time. Posted by nlvp at November 5, 2004 07:50 PMComments
I think the worst offenders are the customs officials in the U.S. I've been in line with work colleagues-I go in the US citizens line, they go in the "other" line, and watched them get verbal abuse and harassment. The bad news is, there's simply nothing you can do about it. The customs officials have the power to let you in or not, and this is likely the only massive power they get to exhibit in their every day lives, so why not? Posted by: Helen at November 10, 2004 04:33 PMI know. I was in the US on a good, department of state-sponsored scholarship, so they more or less had to let me in because it's hard to be any more compliant than that. They still managed to make the process painful and insulting. I'd get sent to the back of the line for having exceeded the space for the signature on the form (my name is extremely long, I was born with it, get over it...), or I'd get given grief because there were only a few empty spaces in my passport visa pages left (I travel a lot, and US customs officials like to put each blasted stamp on a completely separate page, thus wasting the space in my passport). It's so hard to not vent frustration when I think about this subject, which is sad, because occasionally I meet really nice customs agents at the US border, but the bad experiences are so intense that they eclipse the good. Posted by: nlvp at November 17, 2004 12:50 PMI dunno what to say, US customs officials are some of the worst people I've ever had to come into contact with in my whole life. These government serving nitwits are given too much power to decide how long to let visitors stay or who to let in for that matter. The American government claims that they're trying to prevent any disaster from happening. But think about it, giving a bunch of morons with double digit IQs and triple digit incomes the decision making power doesn't sound very secure to me. If I were a terrorist with an IQ that enables me to plan and execute my attack, I'd have no problem at all crossing into the country and doing my job. I'm just an innocent student who has never done anything against the law here during my stay. Yet, they pick on me and treat me so badly, I felt like I was in school again being punished and interrogated for discipline problems. But this is worse. I am now an adult and have much more dignity. I have never done anything in my life to get into a position where I had to be escorted to a police station or any equivalent place and be treated like a criminal. US customs officials are disgusting, arrogant and rude imbeciles. Just listening to their casual conversations and jokes clues you in on their incredibly low intellect. This isn't right. With the kind of intelligence(or lack of, rather) these individuals possess, they should be doing something else and not be allowed into a job like this. They've probably been looked down upon for such a long time in their lives and have no qualifications or intelligence whatsoever to land a decent paying job in society that they have to take up such worthless endeavors serving an equally disgusting government that gives them authority and power over fellow human beings, most of whom happen to be of much higher social status than them by the way. And people always wonder why these people are so mean and often abuse their power. Posted by: angry Joe at January 30, 2005 02:46 AMPost a comment
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