June 20, 2005

Live8 Tickets & eBay

A furore has erupted over the resale of Live8 tickets on eBay. Geldof used every ounce of his celebrity clout to ensure that eBay took as much flak as was possible to dish out for allowing the auctions to occur in the first place, accusing them of 'sick profiteering' and managing to provoke the public intervention of an ambitious government minister (John Purnell).

I fundamentally disagree with the label he's chosen to use to describe the eBay sales, and while I understand where those who so vocally despise this behaviour are coming from, I don't agree with them.

There are a number of arguments interacting here, so it's beneficial to try to tease them out one at a time.

- The emotional argument: some bastards are making money from a charity event.

Not to be a pedant, but every charity event makes some people money. It's interesting that the criticisms are levelled at the people who are making a market and taking a margin rather than those who work on the gig and aren't giving their time away for free. Oh come one - you seriously think the entire stage crew are working for nothing?

Since the concept of a 'trader' first jumped from financial jargon into the public arena, people who 'make a market' by buying and selling have been loathed by those who watched them make money from an activity that seemed to generate no value to society. In fact, it does generate value - a point I'll come to in the economic section of my rebuttal - but the points I want to make here are of responsibility for the sales process and benefit to the cause of Live8.

It takes a seriously naive or short-sighted person to not see the eBay resale of tickets as utterly predictable. If the organisers didn't want such resale to be possible, they should have organised their lottery in a way that tied the ticket to the identity of the participant. They didn't - their mistake.

The cause of Live8 benefits from this - there wouldn't have been so many text messages (at 1.50 each) sent had some touts not been participating.

- The Charity Argument: They shouldn't make a profit.

Bullshit. Take the example of a person who was really desperate for at least one pair of tickets, and texted in 15 times for that pair of tickets. But ended up with 2 pairs of tickets. What's the reasonable resale price for that second pair of tickets?

Geldof thinks the tickets should be given back for free. Of course he does, millionaires don't have to think any other way. Economically though, the argument is complex.

A friend of mine recently claimed that they should be sold on eBay for a buy-it-now price of 1.50, but that's clearly wrong, because the weighted average price of the pair of tickets from the point of view of the purchaser in this example is 11.25, why should they suck up the losses and give someone else the chance to buy them for just 1.50? What's more, there are people out there who texted only once, and got a pair of tickets, so why should this person not get the same treatment? Why shouldn't they be allowed to sell their spare tickets for 21 pounds, thus reducing the price of the tickets they're still holding to just 1.50?

It's utterly wrong to force someone to be charitable.

- The Profit-Makers-are-all-bastards argument: Nobody should walk away with more money than they started with.

This is the most naive of all the arguments, and also the most difficult to rebut to non-economists, but it's about value, and about allocation, and I'll give it my best shot.

I'll start by quoting the Economist: '...given [the Labour Government]'s much-publicised faith in market economics, it would be odd if the government decided in favour of legislating against people who are increasing economic efficiency by reallocating resources from those who value them little to those who value them a lot'.

This cuts to the heart of the issue - the people holding these tickets at the moment don't care about the concert, and there are a number of ways in which the tickets can be reallocated to others. The most economically efficient way by far is an auction. It allows those who value the tickets the most to obtain them, at a price that maximises the return to those who hold them. It's impossible for anyone to get 'ripped off' - you can't be forced to bid more than you're willing to pay for the goods on offer. The effect on Live8 is positive - it has more money than if the ticket touts hadn't participated, eBay was going to contribute the profits, and more importantly, it has a guaranteed audience of people who really really want to be there, rather than some lucky people who participated on a whim and were lucky with the roll of the dice. Lotteries are inherently random and allocatively unfair - auctions distribute goods to those who want them the most and are willing to sacrifice the most value to get them. Had the tickets been sold at auction to start with (not that I'm suggesting this would have been a good thing), there would be almost no secondary market.

- The 'We're making a point' argument: By fighting this, Geldof has demonstrated his principles, and somehow some intangible value is created.

Balderdash. Just like anyone else who sought to constrain the free market (Lenin, Mugabe, you name it) he has been circumvented. Within moments of eBay's decision, the auction migrated to a new home. You cannot hold it down, goods want to be sold at market values, and efforts to control prices artificially are doomed to failure almost by definition.

Conclusion

So what's my point, really?

First of all, I think Geldof is an ass. I'm sure that some benefit will come of this, but given the amount of energy and time spent on it, I think more could have been done with those raw materials, were they harnessed in some other way. As things stand, a lot of people will listen to an amazing line-up of musicians, and walk away feeling like they did something good. Good for them, but Africa will not necessarily feel the benefit. Compared to a single project of the World Bank, this endeavour is microscopic. If the G-8 decide to help due to the political pressure exerted by a bunch of people who showed up because they got cheap tickets, they might do something really dumb, like force the World Bank to double the proportion of gifts (rather than loans) out of it's soft loan fund, which would cripple the Bank in the long run. Let's face it - if the G-8 want to do something as a consequence of all this ruckus, they're just going to pick up the phone to the World Bank... Celebrity-pseudo-politicians using their platform for the greater good of humanity is a recipe for disaster - it's like putting the underage cheerleaders in charge of driving the bus to a football match.

Second, I think a lottery is a really dumb way to distribute tickets - with a line-up like this, you can afford to make a lot of money for charity by selling the tickets at only slightly-reduced cost. If you want to avoid touting for whatever personal reasons you have, then you print the names on the tickets and check IDs at the door, or use some similar system. When you sell something so far below it's market value, you have to expect someone to make money on the difference - it's normal, and it's the organisers stupidity that resulted in the vast majority of this cash not going to charitable endeavours.

Finally, I despair at the narrow-minded vision of the people who dismiss the activities of the touts as 'sick profiteering'. First of all, it's exploiting someone else's stupidity - profiteering has negative connotations, but it shouldn't have. In an economic context, the people who want to see the concert the most will get the tickets, and that's a good thing because it puts goods where they belong, rather than in the hands of a group of people who will attend, and not care. Second, when you sell something for below it's market price, you don't destroy the value of the product, you just give away the difference between your price and it's real value. Traders are quicker to see such opportunities than anyone else because to them, it's obvious. How much would you pay to see Pink Floyd? 1.50? I know people who would happily pay 80 pounds to see him play 5 songs in London. The value is there, and if Geldof won't take it, by definition, someone else will - either by getting something they think is worth 80 pounds for 1.50, or by being the intermediary who got the goods to where they belong, and took some margin in the process. It's still a good thing.

Posted by nlvp at June 20, 2005 12:30 AM
Comments

Since I was the friend who suggested the £1.50, its always interesting to see what I said slanted to fit your argument. I suggested that figure in response to your hypothetical that someone had texted twice, and you didn't rebutt it at the time. Your weighted average idea doesn't hold water because the individual concerned wasn't 'buying' tickets, they were entering a prize draw. Even if it did, that implies a pretty easy way to peg the value of tickets for the concert... 30 texts per ticket on average... a ticket is worth £45.

In response to your economic argument, as I pointed out then, the aim of the concert is not to raise money, but to 'raise awareness' so a few text messages more or less is arguably neither here nor there.

Also lets be honest about this, touts don't ensure that the people who 'most want to see the concert' will get tickets. It ensures that the richest people with an interest will get to. Typically, that means poorer fans for whom events have significant meaning miss out at the expense of 'tourists' who simply want to have the 'must-see' ticket because of the status that comes with it. For further evidence, take a look at Manchester United or Chelsea... money has priced out the people who want tickets the most.

Finally... here's a suggestion... just because the market gives us one solution, it doesn't make it right. How about this for a leap of imagination (one I know you struggle with)... markets pander to human desires and should be considered as no more than a tool for the allocation of scarce resources when appropriate. If people object to ticket touts, its because they object to it at a moral, instinctive level. The fact that their objection doesn't fit with your logical economic framework doesn't make their objection wrong, any more than your argument that Tiger Woods earning $400m a year is wrong (or market failure). There is no perfect, objective way to defend the contention 'you should never kill someone' but most of us accept it as morally reasonable.

Western culture is mired in the consumptive zeal of capitalism, and until more people are willing to say 'that's wrong' even when the market says its right, it will stay that way.

Posted by: Incandenza at June 20, 2005 08:00 AM

Wow. No wonder you felt the need to call me to warn me about the note: you didn't mention the bit in brackets: (one I know you struggle with). An attack that bordered on the personal, is very unlike you. I'll put it down to writing it in a hurry.

Since we cleared this up during the phone call, this note is more for the sake of putting elements of the discussion on the site so that the entire thread sits in one place - I'll trust Incandenza to fill any blanks.

These points may come in no logical order - I'm at work and don't have much of a break to write them in.

- A lottery is a fundamentally awful way of distributing tickets to a concert. Some people who only wanted one pair will end up with several, and others who texted dozens of times will end up with nothing. A post-lottery redistributive system is required, and that's going to be a market. If you're not allowed to do it by auction, people will sell them informally. Whether it's informal or formal, it's still a market - that's not a societal decision, it's a naturally-occurring phenomenon.

- Geldof is a jackass. The organisation of the ticket distribution is naive and ill-conceived, and when the predictable market for tickets developed, he cries foul at something he could have prevented if he hadn't been too busy making himself look worthy. If you don't want a secondary market to develop, there are a number of things you can do, such as sell tickets to named parties (with names printed on the tickets), or sell them at a price that reflects their inherent value, rather than giving them away to people who may prefer to have the money than the concert ticket (be they touts or otherwise). Setting an artifically low price for tickets creates disequilibrium that every natural law will seek to balance.

- I agree with the visceral hatred of touts when their actions reduce the supply of tickets to genuine participants, inflating the price to ticket holders without providing redistributive benefits. However, when the distribution is so flawed, the services of a second-hand market are required to rectify the imbalance. To the extent that a tout buys a ticket from one person on the door, and holds it for 30 minutes before selling it (at a profit) to someone else, they have served a useful purpose. Their participation in the lottery is a shame, but it's Geldof's fault, for making such a huge and obvious market possible, and no amount of self-righteous ranting will reverse the mistake now. The resale-at-a-profit may not be happening on eBay, instead it's happening in other places that are less transparent, and without the benefit of eBay's promised donation to charity.

- Markets are neither good nor bad, they're just individuals exercising their right to trade. There are complications, such as the government's role is setting the price of public goods (such as the release of substances into the atmosphere, or noise pollution from airports), but the right itself is unchallengable in a free society, unless you want to live in a Communist state (they have lots of constraints on markets, because they like to control prices).

- I agree that the people who feel strongly about such an event are going to feel badly about ticket redistribution at a profit. But the point Incandenza makes about the concert not being for profit is well taken. Here's another: It's not a concert for the audience, it's a concert for all the people who won't be there, because they can't afford to eat, let alone send a text message to get a concert ticket. I don't feel so bad for all the wannabe concert-goers who didn't get their cheap ticket because in reality, that's not really related to the point of the concert. It wasn't for their benefit in the first place.

- You can make rules and create enforcement mechanisms before you issue the tickets. A well-designed ticketing and distribution mechanism based on chance is possible, and should contain safeguards to make sure the same people don't get more than one set of tickets, among other attributes that limit the transferability of tickets. It's not appropriate to do a shoddy job of the design, and then seek to enforce your philosophy ex post.

- You may not like the touts (and if they're true touts, that's justified, I don't like them either), but you can't destroy an entire market to stop them - that's throwing the baby out with the bathwater - if your distribution was random, it will be wrong, and some system is required to get the tickets to where they belong.

- What's the alternative? We keep looking backwards and saying 'That was terrible'. But now you have a few thousand (guessing) tickets in the hands of people who will not go to see the concert. They're not going to give them away for free. Would you rather true fans paid market rates and got to see the concert, thus making them happy, or would you rather there were empty seats? We need to solve the current problem in the absence of an ability to rewrite history and change the way this was done.

What we agreed on the phone stands - it's not nice that some touts should do this, but it was predictable, and the organisers should have been wiser than they were. I would add to that: the fact that tickets are being resold at higher prices takes nothing away from the event or it's 'meaning', it is, after all, capitalism that has made us wealthy enough to help Africa in the first place.

Posted by: nlvp at June 20, 2005 10:13 AM

Monday morning... grumpy... too hot... sorry about the 'imagination' thing. The rest seems like a pretty balanced summary.

Posted by: Incandenza at June 20, 2005 06:28 PM
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